RJGS Collection Privacy Policy

At RJGS Collection ("we," "us," or "our"), we are committed to protecting your privacy and ensuring that any personal information we collect is handled with care. This Privacy Policy explains what information we collect, why we collect it, and how we use, share, and protect that information. By using our website (the “Website”), https://www.rjgscollection.com/, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

To provide a seamless shopping experience and enhance our services, we collect several types of information:

Personal Information

When you create an account, place an order, or interact with us, you may provide details such as:

Name – For account registration and order processing.
Contact Information – Email and phone number for order notifications, support, and marketing communications (if opted in).
Address – Shipping and billing addresses to fulfill your orders.
Payment Information – Payment card details or other payment methods (processed securely through third-party providers; we do not store payment details).

Order Information

When you make a purchase, we record:

Order Details – Products purchased, quantities, prices, and discounts.
Shipping Information – Chosen shipping methods and tracking details.

Usage Information

To improve our Website’s performance, we collect data on how you interact with it:

Browsing Activity – Pages viewed, products browsed, and searches performed.
Interaction Data – Time spent on the Website, clicks, and other interactions.

Device Information

We gather device data to optimize the Website for different users:

Technical Details – IP address, browser type, operating system, and device model.
Location Information – Approximate geographic location (based on IP address) to enhance the user experience (e.g., language and currency settings).

2. How We Use Your Information

We collect your information for several purposes, including:

Processing and Fulfilling Orders

Order Management – Process and deliver your purchases.
Customer Communication – Send order confirmations, shipping updates, and invoices.

Customer Support

Inquiry Responses – Address questions and concerns.
Feedback Processing – Improve our products and services based on your feedback.

Marketing and Promotions

If you have opted in, we may use your information to:

Send Newsletters and Updates – Inform you about new products and offers.
Personalized Recommendations – Suggest products based on browsing history. (You may opt out at any time.)

Website and Service Improvement

Data Analysis – Optimize Website layout and user experience.
Testing and Debugging – Identify and resolve technical issues.

Security and Legal Compliance

Account Security – Monitor for unauthorized access.
Legal Compliance – Meet legal obligations, such as responding to court orders or government requests.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with trusted third parties in the following cases:

Service Providers

We work with third-party companies to support our business operations, including:

Payment Processors – Securely handle payments.
Shipping Partners – Coordinate order fulfillment.
Marketing Providers – Help manage promotions and analyze effectiveness.
Analytics Services – Track Website performance and usage trends.

Legal Obligations and Protection of Rights

We may disclose your information if required by law or necessary to:

Comply with legal processes (e.g., subpoenas, government requests).
Enforce our Terms of Use and protect against fraudulent activities.
Defend against legal claims and ensure the safety of our users.

Business Transfers

If RJGS Collection undergoes a merger, acquisition, or sale, your information may be transferred. In such cases, you will be notified.

4. Your Choices

We respect your right to control your personal information.

Marketing Communications

Opting Out – Unsubscribe from marketing emails via the "unsubscribe" link in emails or update your preferences in your account.
Updating Preferences – Manage notification settings in your account.

Accessing and Updating Your Information

Account Access – Review and update personal details in your account settings.
Deletion Requests – To delete your account, contact us at support@rjgscollection.com.

5. Security of Your Information

We implement reasonable measures to protect your data, including:

Encryption – Secure transmission of sensitive data (e.g., payment details).
Access Controls – Restrict access to personal data to authorized personnel only.
Third-Party Security – Partnering with secure service providers.

However, no system is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.

6. Cookies and Tracking Technologies

We use cookies to improve your experience and analyze website usage.

Types of Cookies Used

Necessary Cookies – Enable essential functions like secure login.
Performance Cookies – Track interactions to improve site performance.
Functional Cookies – Store preferences for a personalized experience.
Marketing Cookies – Deliver targeted advertisements based on browsing behavior.

Managing Cookies

You can disable cookies via your browser settings, though some Website features may not function properly.

7. Children's Privacy

Our Website is not intended for children under 13. If we discover that a child has provided personal data without parental consent, we will delete the information.

8. Third-Party Links

Our Website may contain links to external sites. We are not responsible for their privacy practices. We recommend reviewing their policies before sharing any information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the "Last Updated" date. We encourage you to review it regularly.

10. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, contact us at:

📧 Email: support@ rjgscollection.com
🌐 Website: https://www.rjgscollection.com/
📞 Phone: 9971772792
⏰ Business Hours: Monday–Saturday, 9:00 AM – 10:00 PM (Local Time)

Thank you for trusting RJGS Collection with your personal information. We are committed to safeguarding your privacy and ensuring a secure shopping experience.